With the largest installed base of customers in the intelligent alerting space, Global Software, Inc. is the leading provider of application integration and business task automation systems.
Most organizations maintain vast amounts of detailed data about the business in several disparate database applications, but have very limited access to timely integrated, actionable information.
Data Agent Server can monitor all applications for specified business activities and deliver an integrated, contextual view of the required information, allowing people to make informed decisions and take intelligent actions.
Automation Examples
Client Service/Revenue Opportunity Oriented
- Upon change of pricing, inventory or order limit, update CRM system and alert appropriate people
- Upon change of salesperson in customer file, email customer information to new salesperson and schedule event in CRM to contact customer
- If inventory falls below certain order point, send email to purchasing rep to facilitate order
Operations Oriented
- If variance amount associated with YTD budget and actuals is more than 5%, email the department head associated with the budget and facilitate documentation of the budget overage
- If A/R invoice has aged 15 days beyond due date, send email to customer A/P with detailed invoice information
Intelligent Workflow Automation Tool
Data Agent Server (DAS) is a workflow automation tool that incorporates event-based notification, data integration and process automation capabilities, providing the powerful solution businesses need for exchanging information across the patchwork of software applications, legacy systems, and custom-built programs handling day-to-day business transactions.